Refund Policy

Thank you for shopping at Got Dank Shop. We appreciate your business and want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your electronic item, we offer a straightforward refund policy.

Eligibility for Refund:

• We provide refunds for items that are broken or not working upon arrival.
• To be eligible for a refund, please contact us within 14 days of receiving the item.

How to Request a Refund:

1. Contact our customer support team at Contact Us page within 7 days of receiving the item.
2. Provide your order number and a detailed explanation of the issue with the product.

Return Process:

• Once your refund request is approved, we will provide you with instructions on how to return the item.
• Please ensure that the item is securely packaged for return to prevent any further damage during transit.

Refund Timeline:

• Refunds will be processed within 7 business days of receiving the returned item.
• The refund will be issued to the original payment method used for the purchase.

Non-Refundable Items:

• Items that are not eligible for refund include those damaged due to misuse, negligence, or normal wear and tear.

Shipping Costs:

• Original shipping costs are non-refundable.
• The customer is responsible for the cost of return shipping.

Contact Us: If you have any questions about our refund policy, please contact us at our Contact Page.